Faq

Yes. You can pre-order something now and we can give you a timeline as to when the item will be ready. Just contact us with details of the item you desire.

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Remember humidity makes metallic items dull so it would be wise to remove your jewellery when taking a shower or a bath and any other chores that require you to use water.

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Use a wet sponge with warm water and soap. Squeeze out the water from the sponge completely and rub it against the hide bag until it is clean. Under no circumstances should you dip the bag in water. This will destroy the bag.

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Aluminium gets dull but not as dull as brass can get. You can buy silver polish from supermarkets and use the same process as the brass item above to clean it.

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Brass items get dull and lose their shiny look due to humidity. There are different brands of brass polish found in supermarkets. One such brand is called Brasso and is in liquid form. Pour some Brasso on a piece of cloth or cotton wool and rub it on the brass item for some time until you see it is getting clean. The piece of cloth/cotton wool will appear to be black and this is due to the reaction. Let the item sit for a while (5 minutes) then take another clean cloth and wipe away all the Brasso. It will look as shiny as a brand new item.

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Leather is easy to clean and maintain. It does not require washing. Just buy some neutral polish from the shops and apply it on the leather with a piece of cloth or cotton wool. It is in paste form and it dries up quickly. It will not mess up your clothes if you carry it against what you are wearing.

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This will vary depending on the complexity of the item and the materials you would like to use. You can visit the Adèle Dejak shop in Village Market or Westgate or alternatively call + 254 (0)737 253 862, + 254 (0) 725 746 890 +254 (0) 700 718 664 or email info@adeledejak.com to discus your specific requirements with one of our members of staff; we will provide a free quote within 5 to 7 business days.

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We continuously keep an eye on re-stocking, and aim to re-stock our most popular styles every 28 days.

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We understand how frustrating this can be, but unfortunately, this is the nature of sale. We are unable to refund any further markdowns. To avoid disappointment, keep an eye on our website, Facebook and Twitter page or sign up to our mailing list – sale events are always advertised at least one week in advance.

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If your country does not appear on the comprehensive list in the checkout, please call + 254 (0)737 253 862, + 254 (0) 725 746 890 +254 (0) 700 718 664 or email info@adeledejak.com

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